SATISIFACTION GUARANTEED

We guarantee your satisifaction by replacement or refund - your choice. If anything is wrong please contact us and we will make it right.

To provide refunds for loss or damage we get insurance at a volume discount that costs a fraction of the rates at the Post Office. In order to qualify for a volume discount all orders require insurance.

Insurance Rates

Order Total        USA    International  Italy  
                          (no Italy)            
$0.01 - $9.99      $0.25  $0.25          $0.25  
$10.00 - $49.99    $0.25  $0.30          $0.75  
$50.00 - $99.99    $0.50  $0.75          $1.50  
$100.00 - $199.99  $0.75  $1.50          $3.00  
$200.00 - $299.99  $1.25  $2.50          $4.50  
                                                
additional $100    $0.25  $0.50          $1.50  

INSURANCE CLAIM INSTRUCTIONS

Claims must be filed within 90 days of payment. The claim form can be found here
http://www.u-pic.com/Download/UPICUSPSClaimForm.pdf

There are 2 ways to send the completed form back to me:
1. You can scan or photograph it and email it to me at sales@djmagiccards.com.
2. You can mail it to me. (David Bal, 900 N. Inyo St, Ridgecrest, CA 93555)

Insurance claims are processed within 7 days of receiving completed form.

Please contact me if you have any questions.
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